“Always the beautiful answer who asks a more beautiful question.”— e e cummings
Building a human-centered foundation for teacher empowerment in Ghana
MIT D-Lab | Accra, Ghana (2016)
Topics: user research, human-centered design, design research, education, teachers, STEM, startup, non-profit
Methods: journey mapping, contextual inquiry, ethnographic interview, observation, A/B testing, surveys, guerrilla testing
Evaluating international migration products to strengthen and inform program scaling
United Nations: International Organization for Migration | Mexico City, Guatemala City (2017 - 2018)
Topics: evaluative research, program assessment, user experience, migration, emergency response, disaster relief, international affairs
Methods: interview, focus group, contextual inquiry, literature review, service mapping
Amazon | Los Angeles, CA, USA (2022 - Present)
Topic: language learning models, machine learning, artificial intelligence, devices, multimodal interaction, ambient, smart home, echo show, firetv, mobile app, RITE testing
Etsy | Brooklyn, NY, USA (2020 - 2022)
Topic: enterprise research, artificial intelligence, machine learning, knowledge base, knowledge management, personalization, recommendations, design systems, e-commerce, small business, handmade goods, artisan, service design, journey mapping
Microsoft | Redmond, WA, USA (2019 - 2020)
Topic: design research, foundational research, accessibility, inclusive design, qualitative research, user experience, product design, industrial design, hardware, gaming, ergonomics, controllers, consoles, gaming accessories, Xbox hardware, Surface hardware
Green Climate Fund | Incheon, South Korea (2018 - 2019)
Topic: evaluative research, research design, impact evaluation, experimental research, climate change, climate adaptation, climate finance, experimental (RCT) and quasi-experimental design, econometrics, anthropology
Columbia Design Studio | New York, NY (2017)
Topic: design research, design thinking, user-centered design, startup, migrants, refugees, professional development, social entrepreneurship, startup, social impact, b-corp
Gerakan Indonesia Mengajar | Jakarta, Indonesia (2016 - 2017)
Topics: ethnography, user experience, education, community development, social activism, non-profit, NGO, anthropology